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Privacy Policy.

A plain-English explanation of what data we touch, how we handle it, and what stays on your accounts.

Last updated: October 2026 Effective: October 2026 Version 1.0

Sections

  • Overview
  • Data we collect
  • Your accounts, your keys
  • Third-party tools
  • Voice & call data
  • Retention
  • GDPR & EU
  • California rights
  • Cookies
  • Changes
  • Contact

1. Overview

Agentix Projects ("we", "us") builds automation systems for businesses. This policy explains what data we handle while doing that work — and, more importantly, what we don't.

The short version

We build on your accounts with your API keys. Your customer data, leads, and records stay on your systems. We don't sell data. We don't train models on your data.

2. Data we collect from you

We only collect what's needed to deliver and support the work:

  • Contact info — name, email, company, phone (from booking forms and calls)
  • Project context — the processes you want automated, tools you use, team size
  • Access credentials — API keys, OAuth tokens, service accounts (stored only for the duration of the build)
  • Form submissions — audit requests and live-demo test leads submitted through our Tally forms
  • Analytics — Google Analytics page views on this website (see section 9)

2.1 Outreach contacts

When we email you out of the blue, your address came from a third-party prospecting platform (like Apollo), your public website, your public social profiles, or similar public sources — the same places your own customers find you. One or two follow-ups, an unsubscribe link that works instantly, and opt-outs honored across every channel within 48 hours.

3. Your accounts, your keys

3.1 We build on your infrastructure

All automations are built inside your n8n instance, your Make.com workspace, your Airtable base, your CRM. You own the account. You can revoke access at any time.

3.2 API keys stay with you

We configure API keys on your behalf but never store them in our systems beyond the build. You hold the master credentials.

3.3 We don't copy your customer data

Your leads, contacts, orders, and records never pass through our servers. They flow between your tools via the automations we build.

4. Third-party tools

The tools we use to build automations have their own privacy policies. We only use them with your explicit permission:

  • n8n — workflow automation (self-hosted option available)
  • Make.com — workflow automation
  • OpenAI / Anthropic — LLM processing (data not used for training)
  • Retell AI / Vapi — voice agents
  • Tally — form submissions (audit requests and demo test leads)
  • HubSpot / Airtable / Notion — your CRM / database
  • Gmail / Slack / Telegram — your comms
  • Google Analytics — website measurement (see section 9)

We configure these tools to use the most privacy-preserving options available (e.g. zero-retention modes where offered).

5. Voice & call data

When we build voice agents (receptionists, support lines):

  • Call recording is configured based on your legal requirements and jurisdiction
  • We recommend disclosing recording to callers and obtaining consent where required
  • Transcripts and recordings are stored in your chosen system (CRM, storage bucket), not ours
  • We provide templates for call-disclosure language appropriate to your region
Your responsibility

Compliance with call-recording laws (one-party vs two-party consent, GDPR, PCI-DSS for payment calls) rests with you. We build the system to your spec and advise on best practices.

6. Data retention

  • Booking inquiries — kept until you decline or 12 months after last contact
  • Project files — kept for 2 years post-handover for support reference, then deleted
  • API keys / credentials — deleted from our systems within 7 days of project completion
  • Website analytics — aggregated, non-identifiable, retained per Google Analytics defaults

You can request deletion of your data at any time by emailing us.

7. GDPR & EU visitors

If you're in the EU/EEA, you have the right to:

  • Access the data we hold about you
  • Request correction or deletion
  • Object to processing
  • Data portability
  • Withdraw consent at any time

Our legal basis for processing is: contract performance (for clients) and legitimate interest (for inquiries and outreach contact). We don't run consent-based advertising.

8. California residents (CCPA)

California residents have the right to know, delete, and opt-out of the sale of personal information. We do not sell personal information — ever. To exercise your rights, email us.

9. Cookies & tracking

This website runs Google Analytics. It counts visits, pages, and rough geography — not your soul. A small notice appears on your first visit; continuing to use the site constitutes acceptance under our legitimate interest.

  • No advertising cookies, no cross-site tracking, no data brokers
  • Prefer none? Block cookies in your browser or install Google's GA opt-out — the site works fine either way

10. Changes to this policy

If we make material changes, we'll update the "Last updated" date above and notify active clients via email. Previous versions are available on request.

11. Contact

Questions, data requests, or complaints:

  • Email: anurag@agentixprojects.com
  • Subject line: "Privacy request"
  • Response time: within 5 business days, legally required within 30
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